paezproptaxTerms of Service
These Terms of Service ("Terms") govern your use of the websites and online services provided by Real Estate Connect Technologies, LLC ("RECT," "we," "us," or "our") at paezproptax.com, certificates.paezproptax.com, order.paezproptax.com, and app.paezproptax.com (together, the "Services"). By using the Services, you agree to these Terms. If you are using the Services on behalf of a company, government office, or other organization, you represent that you are authorized to accept these Terms on its behalf.
1. What the Services are
RECT provides technology used by participating Pennsylvania Tax Collector offices to manage property-tax billing, payments, reconciliation, and reporting, and to receive and respond to tax certificate requests. The Services also include websites describing that technology and an online portal through which members of the public can look up properties and request tax certificates from participating offices.
2. RECT is not the Tax Collector
Tax certificates are issued by the participating elected Tax Collector's office responsible for the property, not by RECT. RECT does not certify taxes, determine amounts owed, or set certification fees. The accuracy and completeness of tax information, and the content of any certificate, are the responsibility of the issuing Tax Collector's office. Where a tax certification fee has been authorized, the applicable fee is displayed before checkout.
3. Tax Collector offices
A Tax Collector office's subscription to and use of the Tax Collector platform is governed by a separate written agreement between that office and RECT. If that agreement conflicts with these Terms, the separate agreement controls for that office.
4. Accounts and security
- You must provide accurate information and keep it current.
- You are responsible for safeguarding your password and multi-factor authentication devices, and for all activity under your account.
- Collector Users may access only the records of offices they are authorized to serve, and only for purposes related to that office's official duties.
- Notify us promptly at support@paezproptax.com if you believe your account has been compromised.
5. Certificate orders and payments
- Online ordering is available only for participating Tax Collector offices.
- All charges are shown before you submit payment. Payments are processed by Stripe, and your use of Stripe is also subject to Stripe's terms.
- Each participating office determines how requests are reviewed and issued. Some requests require review by the office, and others may be issued automatically based on the office's settings. Turnaround time varies by office and by request, and we do not guarantee a delivery time.
- You are responsible for the accuracy of the information you submit, including parcel numbers and delivery details.
- If a request is rejected by the Tax Collector's office you must reach out to the Tax Collector directly to rectify this and receive a copy. If there is a delivery error of an approved certificate, contact us at support@paezproptax.com. We will work with the office to resolve the request.
6. Property search
The ordering portal lets you search for a property by parcel number, address, or owner name so you can identify the correct parcel and order a tax certificate. Search results display property-identifying information only. They do not show tax amounts, balances, payment status, or assessment information, and they are not a tax certificate or a statement of taxes owed. For tax status, order a certificate from the participating Tax Collector's office.
7. Acceptable use
You agree not to:
- access or attempt to access records, accounts, or systems you are not authorized to use;
- scrape, harvest, or bulk-download information from the Services by automated means, or compile owner or property data from the Services for resale or marketing lists;
- interfere with, disrupt, overload, or attempt to bypass the security or rate limits of the Services;
- reverse engineer, decompile, or copy the Services, except as permitted by law;
- submit false, misleading, or fraudulent requests or payments; or
- use the Services in violation of any applicable law.
We may suspend or terminate access for conduct that we reasonably believe violates these Terms or threatens the security or integrity of the Services.
8. Intellectual property
The Services, including their software, design, text, graphics, and logos, are owned by RECT or its licensors and are protected by intellectual property laws. Tax records belong to the responsible Tax Collector's office and taxing authorities. Subject to these Terms, you may use the Services for their intended purpose. No other rights are granted.
9. Third-party services
The Services rely on or link to third-party services. We are not responsible for third-party services, and your use of them may be subject to their own terms and privacy policies.
10. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. RECT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT TAX INFORMATION PROVIDED BY A TAX COLLECTOR'S OFFICE IS ACCURATE OR COMPLETE.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, RECT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM OR RELATED TO THE SERVICES. RECT'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICES WILL NOT EXCEED THE COST OF THE PROCESSING FEE PAID TO RECT.
12. Indemnification
You agree to indemnify and hold harmless RECT and its members, officers, and employees from claims, losses, and expenses, including reasonable attorneys' fees, arising from your misuse of the Services or your violation of these Terms or applicable law.
13. Governing law and venue
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. Any dispute arising from or related to these Terms or the Services will be brought exclusively in the Court of Common Pleas of Bucks County, Pennsylvania, or the United States District Court for the Eastern District of Pennsylvania, and you consent to the jurisdiction of those courts.
14. Changes and termination
We may update these Terms from time to time. When we do, we will revise the effective date above. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms. We may modify, suspend, or discontinue any part of the Services, subject to any separate agreement with a Tax Collector office.
15. General
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. These Terms, together with our Privacy Policy and any separate written agreement with a Tax Collector office, are the entire agreement between you and RECT regarding the Services.
16. Contact us
Real Estate Connect Technologies, LLC
701 Conrad Drive
Warrington, PA 18976
Email: support@paezproptax.com
Phone: 215-436-8470